Privacy Policy

Last Updated: July 25, 2026

1. About Us

SMSCity is developed and operated by Vybe Labs. Our mission is to provide users with a secure and private SMS verification service.

Data Controller: Vybe Labs (Muammer Durdu)

Contact: terzgokterz@gmail.com

2. Information We Collect

We collect the minimum amount of information necessary to provide our services. Below is a detailed breakdown of the data we collect:

2.1 Device Information (Automatically Collected)

2.2 Usage Data

• Feature Usage: Which app features you use and how often
• Session Data: App launch times and session duration
• Error Reports: Crash logs and performance data (via Sentry)

2.3 Purchase Data

• Transaction Records: Credit packages and subscriptions purchased
• Payment Information: Payments are processed through Apple App Store or Google Play. We do NOT store your credit card or bank information.

2.4 Service Usage Data

• Activation Records: Which services you use virtual numbers for
• SMS Content: Verification codes are displayed only to you and are NOT stored on our servers

2.5 Data We Do NOT Collect

• Your real phone number
• Your name or email address
• Your location data
• Your contacts or photos
• Payment card details

3. How We Use Your Information

We use the collected data for the following purposes:

• Service Provision: To provide and maintain our virtual number service
• Credit Management: To track and manage your credit balance
• Purchase Processing: To process your in-app purchases and subscriptions
• Technical Support: To diagnose and fix technical issues
• Fraud Prevention: To detect and prevent fraudulent or unauthorized activity
• Service Improvement: To analyze usage patterns and improve our app
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing

We do NOT sell your personal information to third parties. Your data may be shared only in the following circumstances:

4.1 Service Providers

4.2 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect our rights, privacy, safety, or property.

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: SSL/TLS encryption for all data transmission
• Secure Infrastructure: Data stored on secure, access-controlled servers
• Regular Audits: Periodic security assessments and updates
• Access Controls: Limited employee access to personal data
• Data Minimization: We only collect data necessary for service provision

6. Data Retention

8. Account Deletion

You can request deletion of your account and all associated data at any time by:

• Contacting us at terzgokterz@gmail.com
• Using the in-app account deletion feature (if available)

Upon deletion request:

• Your account data will be permanently deleted within 30 days
• Transaction records may be retained for legal compliance (up to 5 years)
• Any remaining credits will be forfeited and cannot be refunded

9. Children's Privacy

10. International Data Transfers

Your data may be processed on servers located outside your country of residence, including outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Data processing agreements with all service providers
• Encryption during data transfer and storage

11. Cookies and Tracking

SMSCity is a mobile application and does not use browser cookies. However, we may use:

• Device Identifiers: For account management (as described above)
• Analytics Tools: To understand app usage and improve performance

We do NOT use tracking for advertising purposes. We do NOT share your data with advertising networks.

12. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. In-App Purchases

SMSCity processes subscriptions and credit purchases through Apple App Store and Google Play:

• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
• Payment is charged to your Apple ID or Google Play account upon purchase confirmation
• Subscriptions can be managed and canceled through your App Store or Google Play account settings
• We do not have access to your payment card information

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (Note: We do NOT sell your data)
• Right to Non-Discrimination: Equal service regardless of privacy choices

To submit a CCPA request, contact us at terzgokterz@gmail.com.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes:

• We will notify you through the App
• The "Last Updated" date at the top of this policy will be revised
• Your continued use of the App after changes constitutes acceptance of the updated policy